What we do
We provide comprehensive building and property management services for new-build residential and mixed-use developments, as well as established estates. Our client-focused approach and meticulous attention to detail ensure exceptional customer service and professional standards.
Our services include:
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Health and Safety: Ensuring compliance with health & safety regulations, including the Building Safety Act.
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Building & Services Maintenance: FM (Facilities Management), CAFM (Computer-Aided FM), and PPM (Planned Preventative Maintenance).
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Budgeting and Procurement: Efficiently handling budgeting, tendering, and procurement of services.
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Major Works: Managing large-scale capital expenditure projects.
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Service Charge Management: Overseeing the service charge process and managing finances.
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Buildings Insurance: Liaising with brokers to obtain the best coverage and managing claims.
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Developer Handover: Managing the mobilisation and handover process from developers.
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Onboarding and Integration: Ensuring seamless onboarding and integration after management transfer.
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Client Representation: Acting for freeholders, developers, Housing Associations, institutional and private investors, pension funds, and ground rent investors.
12,000
Units under management
1.6m sqm
Residential, leisure & retail
£80m
Annual service charge
450+
Estate & head office team
Our Services
Property Management
We offer property management and development consultancy services to a broad range of clients providing strategic and day-to day management advice.
Financial Management
Effective financial control is crucial for professional property management. We are dedicated to excellence in financial management, meticulous budgeting and comprehensive financial reporting, adhering to the RICS Service Charge Code.
Health & Safety
We excel in building safety, managing all aspects from tracking safety systems to establishing maintenance programs. Our policies, processes, and training ensure compliance and continuous improvement, keeping us at the forefront of health and safety in our sector.
Insurance
We liaise with leading insurance brokers to obtain comprehensive cover and assist in managing claims.
Procurement
Our dedicated team manages all your utility needs, from procurement to administration, ensuring a cost-effective process. Through our industry-leading bulk procurement initiatives, we obtain highly competitive prices on supplies and services, including utilities, lifts, insurance, and M&E services.
Resident & Operational Services
Our highly trained, customer-facing Resident Services Teams are dedicated to managing and delivering a seamless experience for all residents. This includes concierge, housekeeping, health club, security, and property maintenance services.
Mobilisation Services
Our skilled and dedicated Mobilisation team supports developer clients, ensuring a seamless handover. They implement estate management strategies, working closely with clients, the incoming building management team, and suppliers to guarantee a smooth transition from construction to operational status
People
Our employees and estate teams are the foundation of our success. We know that our identity is defined by our people, and we are dedicated to attracting, retaining, and developing top talent. By nurturing a culture of continuous improvement and innovation, we empower our team to reach their full potential.
Sustainability
We are committed to managing property in a sustainable way and understand our vital role in promoting sustainable living. Our management approach is proactive, inclusive, safe, efficient, thriving, and environmentally conscious.
Legal Services
Our in-house legal team ensures efficient advice and processing for all transactions and services.
Housing Associations
We work with Housing Associations to deliver customised estate management services for affordable housing developments.
Technology
We deploy a range of systems to manage our developments, ensuring every detail is covered. Our support systems and resident app streamline maintenance and enhance customer satisfaction. Technology is routinely updated to meet changing customer needs and industry standards, with a strong emphasis on data and cyber security.